If you are unhappy with our products in any way, they can be returned or exchanged. If you wish to return a purchase please notify us at sales@philipjellis.com.

If you wish to return your item and receive a full refund, the item in question needs to be posted/couriered back to us within 14 days of being received. We will only accept returns provided that the items are in perfect condition. Please note that all extra postage costs incurred in an exchange are payable by you and the return of an exchanged item is subject to us receiving the extra postage costs.

Please be aware of our shipping costs. If you do not pay the costs of delivery, we are entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

PHILIPJELLIS returns:
PHILIPJELLIS
Flat 6, 124-126 Petherton Road
Stoke Newington
London
ENGLAND
N5 2RT

Shipping:
Free 3-5 Shipping within the UK
£5 next-day delivery in the UK
£7.50 within Europe
£12.50 international shipping
International shipping may be subject to import duties and taxes. Once an order reaches your country, you are responsible for any additional customs clearance charges.